Last summer, I enjoyed a wonderful holiday in Singapore and the Indonesian islands of Java & Bali. You can read my reviews here:
Today (January 16, 2019): Review of Singapore Airlines’ A380 (old) Business Class from Singapore to London.
On July 28th 2018, I flew in a Singapore Airlines (SQ) A380 featuring the carrier’s old Business Class product from Singapore (SIN) to London Heathrow (LHR). When first introduced more than 13 years ago, SQ’s Business Class seat made headlines across the globe because of its extravagant dimensions (it’s the widest seat in the airline industry, too wide for comfort according to some). And while it still guarantees a superb flying experience, this seat concept starts showing its age a little, hence why SQ is currently equipping its A380 aircraft with a new Business Class seat similar to the one that is installed on the carrier’s A350 aircraft (which I reviewed here). The new Business Class product is initially fitted to five new A380s being acquired from Airbus, following which retrofit work will commence on 14 aircraft that the carrier has already in service. All A380s are expected to feature the new Business Class seats by the end of 2020.
SQ features in my top 10 lists of my preferred airlines for longhaul Business Class, the best airlines for longhaul First Class, the most luxurious A380 First Class products, the world’s best airlines for in-flight meals, and the best First Class amenity kits.
Have you ever flown Business Class onboard Singapore Airlines? What was your experience? Leave a comment below.
I made a Youtube clip with my impressions of during the flight, which you can watch here:
- Trip: Singapore (SIN) to London (LHR)
- Airline: Singapore Airlines (SQ)
- Aircraft type: Airbus A380
- Aircraft registration number: 9V-SKN
- Flight Number: SQ308
- Date: July 28, 2018
- On time departure: yes (9.30 am)
- On time arrival: yes (3.30 pm)
- Miles: 6760
- Flight time: 13 hours
- Seat: 25K
- Class: Business Class
In this review (more information & photos below my Youtube clip & slideshow):
- Cost of my ticket
- SilverKris Lounge at Changi Airport
- Facts & figures about SQ’s longhaul fleet
- Business Class cabin
- Business Class seat (+ best & worst seats)
- Onboard internet
- Other inflight experiences (views, crew, lavatory)
- My verdict (score)
1. COST OF MY TICKET
The cost of my one-way Business Class ticket on SQ from Singapore to London was 45 Singaporean Dollar + 67,500 Miles& More miles. Miles and More is the frequent flyer program of Lufthansa, a Star Alliance Partner of SQ. Read my review of Miles&More here.
2. SILVERKRIS LOUNGE AT CHANGI AIRPORT
SQ offers 4 different tiers of lounges for its premium passengers at its hub, Changi International Airport. This review only covers SQ’s flagship SilverKris Lounge at Terminal 3, which is located on floor above the duty-free shops in the main concourse. The SilverKris Lounge is only accessible to passengers flying out of Changi in First or Business Class on SQ or one of SQ’s partner airlines.
The SilverKris Lounge at Terminal 3 is not only the largest lounge at Changi, but also one of the largest lounges in the world. Entrance to the lounge is via a modern welcome foyer that features a customised batik design screen. The lounge itself is basically one large room, divided into different spaces for relaxing, dining, reading, and socializing, a concept which SQ says is ‘modelled after the living, dining room and kitchen of a home’. There are multiple seating areas, with a large variety of seats, including leather arm chairs, couches and bar stools, with power ports at some (but not all) seats. The lounge’s overall design is modern with tastefully selected art pieces. Unfortunately though, the space feels too dark in my opinion, since it doesn’t offer much of a view and lacks daylight: there’s only one wall featuring floor-to-ceiling windows that look out over the concourse and its shops below. The oppressive ambience is further accentuated by soft lighting and marble walls.
In the back of the lounge, there’s a separate room where a massive buffet is on display. It offers a great selection of cold and hot items, including pastas, curries, dim sums, soups, Indian style dishes and Singaporean favourites. In addition, there’s also a salad, sushi, and noodle station. The buffet area also features massive chillers where you can help yourself to beer and soft drinks, as well as coffee machines and a wide selection of teas. A small part of the dining area is reserved for communal tables and a few dining tables with 2 to 4 seats each. There are also some separate bar areas with high, communal tables inside the lounge, offering wine, liquor, beer, soft drinks, coffee, and tea.
The SQ SilverKris Lounge also features work stations, showers, and a ticketing help desk. While the lounge is definitely great, it’s not one of my favorite airport lounges, mainly because of the lack of daylight. In addition, spa treatments, a la carte dining and nap rooms are not available, which is remarkable since most of SQ’s competitors now offer these perks in their flagship lounges.
3. FACTS & FIGURES ABOUT SQ’S LONGHAUL FLEET
SQ operates an all wide body aircraft fleet. Currently, this comprises the following aircraft types:
- 18 Airbus A330 planes (read here my review onboard a SQ A330 in Business Class)
- 30 Airbus A350 planes (read here my review onboard a SQ A350 in Business Class)
- 19 Airbus A380 planes
- 7 Boeing 747 planes (cargo only)
- 45 Boeing 777 planes
- 7 Boeing 787 Dreamliner planes
Over the coming years, SilkAir will merge into SQ. This will see the addition of narrow body planes (mainly Boeing 737 planes) to SQ’s fleet.
4. BUSINESS CLASS CABIN
SQ’s A380s are equipped with different seat numbers. The A380 that flew me from Singapore to London featured the ‘old layout’ with a total of 12 First Class suites, 86 Business Class seats, 36 Premium Economy Class seats, and 245 standard Economy Class seats. First and Economy Class (including Premium Economy) were located on the lower deck, while the entire upper deck was reserved for Business Class, with the 86 lie-flat seats spread over 3 separate cabins (a smaller front and aft cabin, with the main cabin in between). SQ also operates another, higher density A380 layout with only 60 Business Cass seats and an extra 88 seats in Economy Class.
Regardless of the aircraft layout, the Business Class seats on SQ’s A380s are always arranged in a forward-facing, four-abreast (1-2-1) configuration, with direct aisle access for all passengers. Tons of seats are all you see upon entering the aircraft’s upper deck since SQ’s A380s don’t feature an onboard bar or lounge like the ones you find on the A380s of SQ’s Middle Eastern competitors Emirates, Etihad Airways and Qatar Airways. Although the cabin has a luxurious and elegant feel, there’s no denying that it looks less fancy and a bit dated when compared to SQ’s new A380 Business Class cabin. IMHO, that’s mainly because the only colors you observe in the old cabin are different shades of brown, with leather seat covers alternating between light beige and dark brown. Although this type of color palette is neutral and soothing, it feels a bit blend these days. On a positive note, some plush checked throw pillows on the seats add a playful, chic twist to the cabin’s look.
For a seat map of SQ’s A380s, click here.
5. BUSINESS CLASS SEAT (+ BEST & WORST SEATS)
I had chosen seat 25K for the 13 hour flight from Singapore to London.
The first thing you’ll notice about the (old) Business Class seat is its gigantic dimensions. The huge seat has 140 cm (55 inches) of pitch and is 76 cm (30 inches) wide, making it the widest Business Class seat to be found on any aircraft or airline. The seat is actually wider than some First Class seats and two passengers could easily fit within the seat relatively comfortably. Some may judge the seat to be a little too wide for optimal comfort, but you can always use the two seat cushions to stuff the seat on both sides (for extra lumbar support) or stack them to create an extra arm rest.
One side of the seat features a reading light on eye level and an electronic control panel on the arm rest for adjusting the seat’s position. This arm rest also holds a wired controller to navigate the inflight entertainment (more on that below). The other arm rest holds the tray table, which is released after you push a button and whose height can be tweaked up or down as needed. Window seats also feature two extra storage bins on the side of this arm rest, which can be used to store larger items like laptops and hand luggage.
In front of the seat is a 15,4 inch LCD monitor, which is actually on the small side for Business Class these days. The LCD screens are equipped with a privacy glass feature, so your neighbor cannot stare at your screen. There are two covers on each side of the TV: on the left side, the upper cover flips open to reveal a mirror, while the lower cover can be used as a small tray table for a drink; on the right side, the upper cover hides a pouch which can be used to store smaller items (e.g. smart phone, wallet, glasses) while the lower cover gives access to a panel with two USB ports and a universal power outlet.
Each seat comes with a footrest, but the size of this footrest differs from seat to seat. All bulkhead seats (in rows 11, 17 and 91) as well as the seats in the last row (96) feature seat-wide, fold-down footrests. All other seats have a much smaller foot cubby (with limited room for your feet), so I recommend to choose a bulkhead seat if available. The seat is quite comfortable in its upright position and you can choose between two seating positions; a ‘Lazy Z’ cradling seating option where your weight is centred and balanced; and the ‘Sundeck’ position that allows the base of the seat to extend so you can rest your legs on the ottoman. The seat can be converted in a full flat-bed. However, contrary to most Business Class seats on other carriers, the seat doesn’t recline into a horizontal position; instead, you need to get out of your seat after which the cabin crew folds down the seat and makes the bed on top of the seat’s backside. You also have to lie diagonally on the bed to position your feet in the small foot cubby at the end, since you cannot spread them free (only exception are the bulkhead seats, which come with much larger footrests, allowing a more comfortable sleep position).
What are the best Business Class seats on SQ’s A380 (with the old layout)? Click here for a seat map.
- Window seats are the best option for solo travelers since they provide a little more privacy, while travel companions should go for the center seats.
- Bulkhead seats (in rows 11, 17 and 91) as well as the seats in the last row (96) are superior to all non-bulkhead seats since they feature a full-width footrest instead of a narrow footrest, allowing a more comfortable sleeping position.
What are the worst Business Class seats on SQ’s A380 (with the old layout)? Click here for a seat map.
- Although they come with larger footrests, the bulkhead seats in rows 11, 17 and 91 may be bothersome to some passengers due to their proximity to the galley. The noise of the galley may also annoy those in the seats in the last row of each cabin (rows 16, 27 and 96).
- The window seats in row 11 (first row on the upper deck) are lacking a window, so I would avoid these seats if you like to look outside during the flight.
SQ’s Business Class passengers traveling on one of the carrier’s longhaul routes receive the following onboard amenities:
- Slippers, socks, and eye shades
- Noise canceling headphones to block the noise from the engines and cabin (you cannot take them home with you as they can only be powered inside an aircraft)
Unfortunately, SQ doesn’t offer amenity kits in Business Class on any of its flights, which is a remarkable (and regretable) choice for one of the world’s best airlines. Toiletries – such as shaving kits, toothbrushes, tooth paste, hand lotion and perfume – are available though in the lavatories.
SQ enjoys a stellar culinary reputation, which is reflected in its collaboration with world-acclaimed chefs who own Michelin-starred restaurants, like Singaporean culinary maestro Sam Leong, Suzanne Goin of Los Angeles’ Lucques, and Matthew Moran of one of Sydney’s finest restaurants. The airline is famous for its ‘Book the Cook’ service where you can select your gourmet main course from a premium selection of dishes at least 24 hours before departure.
The menu on my flight from Singapore to London was created by Carlo Cracco of the Michelin two-star restaurant of the same name in Milan. Overall, food was plentiful and it tasted great.
Shortly after takeoff, breakfast was served, and I choose the following selection from the menu:
- Starter: freshly squeezed orange juice with selection of sliced fresh fruit
- Appetizer: bircher muesli rolled oat soaked in milk and natural yoghurt with berry compote
- Main course: griddled buttermilk pancakes with fresh berries, orange mascarpone cream and honey
Lunch was served midflight, above Afghanistan. I had the following dishes:
- Canape: Singapore chicken and beef satay, with onion, cucumber and spicy peanut sauce
- Appetizer: marinated scallops with pear, vegetable slaw, and yuzu pinenut dressing
- Main course: braised beef brisket with artichoke, chestnut, and roasted pumpkin
- Dessert: light lavender pudding with berries and fruits coulis
After lunch, the crew passed by with a fruit bowl, a trolley with cheeses, and a chocolate box, from which you could choose a selection.
You could also order delectables throughout the flight, such as chicken noodles with Chinese greens and a sandwich with roasted pumpkin, feta cheese, and sundried tomatos.
As mentioned above, the seat comes with a rather small 15,4 inch LCD monitor. You can navigate through the entertainment selection (called KrisWorld) with a wired controller, which is located in the arm rest. KrisWorld features an impressive selection of 1,000 entertainment options, with tons and tons of movies, television programmes, music, games and apps.
SQ also offers a Companion App that allows you to discover what is playing on KrisWorld even before you step onboard. Via the app, you can browse content pre-flight and place movies and TV shows in a folder that you can access on board by linking your smart phone to your tv screen. You simply need to download the free SQ mobile app from Google Play or App Store to enjoy this features.
Contrary to most other airlines, and to my own great disappointment, SQ hasn’t installed tail, nose and/or belly cameras on its A380 aircraft.
9. ONBOARD INTERNET
WiFi is available on SQ’s A380 and of reasonable speed. To access the onboard internet, you need to enable WiFi on your smart phone, tablet or laptop, and connect to the ‘KrisWorld’ or ‘OnAir’ network. SQ offers 100 MB and 30 MB of complimentary data to First and Business Class passengers respectively. Once your data have been used, you have to pay, and unfortunately, the rates are on the high side and data limited:
- Basic (30 minutes; maximum of 30 MB data): $4.99 USD
- Standard (3 hours; maximum of 150 MB data): $12,99 USD
- Pro (entire flight; maximum of 500 MB data): $19.99 USD
10. OTHER INFLIGHT EXPERIENCES
#CREW: Dressed in her signature sarong kebaya, the female SQ flight attendant is the symbol of Asian hospitality recognised the world over. But besides being an iconic eyecatcher, SQ cabin crew – both male and female – are often regarded as the best in the industry, and with good reason. They address every customer by name and do all they can to make your flight as enjoyable as possible.
# BAR: Contrary to some other airlines that operate the A380, SQ does not feature a fancy bar on its flagship plane, but you can order snacks from the menu at any time during the flight, and there’s also a walk-up bar in one of the galleys.
# TOILET: There are 6 lavatories on SQ’s A380 upper deck: one in the cabin’s front section, three in the middle section, and two in the aircraft’s rear section.
11. MY VERDICT
- KrisSilver lounge (Changi): 8/10
- Cabin design: 7/10
- Seat comfort (upright): 9/10
- Seat comfort (bed position): 8/10
- Food (quality): 8/10
- Food (quantity): 8/10
- Inflight entertainment : 9/10
- WiFi: 8/10
- Service: 10/10
- Overall experience: very good: 8,2/10
this month (February 2019) in luxury travel
Today (February 22, 2019): February 2019 luxury travel news.
Every last Friday of the month, you can read my news round-up of what’s happening in the world of luxury travel. In this issue:
- InterContinental Hotels takes over the Six Senses brand
- British Airways unveils stunning retro livery
- Mandarin Oriental opens an ultraluxe Dubai resort
- Air France unveils new A330 Business Class product
- Aman announces a new property in Japan
- Grand Hyatt New York to be torn down and redeveloped
- Boeing is developing a supersonic plane
- A Virgin Atlantic plane breaks the speed record (faster than the speed of sound!)
- Rosewood announces a resort on the Island of Hawaii
- Rosewood Bangkok will open in March 2019
- Airbus puts super jumbo A380 out of production
- A new ultraluxe resort opens in the Maldives
- Air Senegal’s unveils its new A330-900neo Business Class
1. InterContinental Hotels takes over Six Senses
Six Senses – one of my favorite hotel brands in the world – has become part of the InterContinental Hotels Group (IHG). IHG is one of the world’s leading global hotel companies with a growing number of luxury brands including InterContinental Hotels & Resorts, Regent Hotels & Resorts and Kimpton Hotels & Restaurants. IHG purchased the award-winning hospitality and wellness company from private equity fund Pegasus Capital Advisors for $300 USD million. The sale includes the management of 16 hotels and resorts, 37 spas and sister companies Evason and Raison d’Etre. Following the acquisition, Six Senses is now expected to grow to 60 hotels within the next 10 year, including a desert hideaway in Israel’s Negev Desert, the transformation of a series of 19th-century mansions in Istanbul and the group’s first project in North America, a contemporary duo of twisting towers designed by Bjarke Ingles located in Manhattan’s West Chelsea neighborhood and along the High Line. Additional projects are currently under way in Austria, Brazil, Mainland China, Spain, Switzerland, Taiwan and Thailand. “This is an exciting new era for Six Senses,” said Six Senses Chief Executive Officer Neil Jacobs. “IHG believes in our purpose to merge the two platforms of wellness and sustainability to promote personal health, and the health of the planet. Joining forces with IHG means we can use a wealth of systems and operational excellence to grow our brand and reach new markets without losing our quirky personality and playful touch.”
2. British Airways unveils stunning retro livery
Last Monday, large crowds gathered at Heathrow to watch the much-anticipated arrival of a British Airways Boeing 747 painted in the iconic design of its predecessor British Overseas Airways Corporation (BOAC). The aircraft entered the IAC paint bay at Dublin Airport on February 5 where it was stripped of its current British Airways Chatham Dockyard design before being repainted with the BOAC livery which adorned the BOAC fleet between 1964 and 1974. Alex Cruz, British Airways’ Chairman and CEO, said: “The enormous interest we’ve had in this project demonstrates the attachment many people have to British Airways’ history. It’s something we are incredibly proud of, so in our centenary year it’s a pleasure to be celebrating our past while also looking to the future. We look forward to many more exciting moments like this as our other aircraft with heritage designs enter service.” The BOAC livery will remain on the Boeing 747 until it retires in 2023, to allow as many customers as possible to have the chance to see it. By this time, British Airways will have retired the majority of its 747 fleet, replacing them with new state-of-the-art long-haul aircraft. This includes taking delivery of 18 A350s and 12 Boeing 787 Dreamliners in the next four years – which feature new cabins and are more environmentally efficient – as well as another 26 short-haul aircraft, all part of the airline’s £6.5bn investment for customers.
3. Mandarin Oriental Jumeira, Dubai is now open
Located in the heart of Dubai, and a stone’s throw from the water’s edge, the new Mandarin Oriental Jumeira is set to bring a new wave of chic design and luxury experiences to the shores of the city. Designed by acclaimed international designer Jeffrey Wilkes, the property features spacious and elegant guest rooms and suites, most with private balconies and terraces, offering pristine ocean views or the dynamic city skyline. Mandarin Oriental Jumeira, Dubai has six restaurants and bars, all of which are noteworthy additions to Dubai’s dining scene. The two signature restaurants are Tasca by Portuguese celebrity chef José Avillez and Netsu, a Warayaki-style Japanese steakhouse by Australian-born chef Ross Shonhan. The Spa at Mandarin Oriental Jumeira, Dubai takes wellness experiences to another level, with its focus on locally inspired experiences. All nine treatment rooms feature individual changing and bathroom facilities, and some have private terraces overlooking the ocean. This welcoming oasis offers exceptional heat and water experiences, and a range of holistic rejuvenation and relaxation treatments. There is also a state-of-the-art fitness center and a Little Nomads kids’ club with a range of fun activities for younger Mandarin fans.
4. Air France unveils new A330 Business Class product
Completely redesigned, Air France‘s new A330 seats are arranged in a 2-2-2 layout and convert into a lie-flat bed that is 2m (6,6 ft) long and 57.1 cm (22 inch) wide for jet lag-free flying across time zones. Passengers can choose to enjoy greater proximity when they’re traveling with someone or total privacy thanks to a sliding panel separating the seats. The ambient lighting emphasizes the details of the new Business cabin’s decor where leather and the Air France brand’s symbolic accent have pride of place. A brand new, extra-wide HD touch-screen measuring over 18.5 inches offers over 1,400 hours of entertainment. Its intuitive interface comes with a new more user-friendly handset. The toilets, inspired from the cosmetics universe, and the self-service bar in a blue and Champagne color scheme have also been redesigned with customers’ well-being and comfort in mind. Until the end of the winter season, the new A330 Business Class product is available on flights to Accra (Ghana), Ouagadougou (Burkina Faso) and Houston (USA). As from the 2019 summer season, the new Airbus A330 will progressively serve Accra (Ghana), Ouagadougou (Burkina Faso), Cotonou (Benin), Lagos (Nigeria), Niamey (Niger), Bengaluru and Delhi (India) as well as Seattle, Chicago and Dallas (USA).
5. Aman announces a new property in Japan
Nestled in the verdant foothills of the symbolic mountain of Hidari Daimonji, Aman Kyoto will open in November 2019, representing a place of untold beauty, where small jizo statues sit contentedly among the yamamomiji maples. The resort will combine privacy, relaxation and rejuvenation with the vibrancy of Japan’s ancient Imperial capital, home to 17 Unesco World Heritage Sites. The secluded grounds are part of what was an artistic community that gave rise to the revered Rinpa school of painting some 400 years ago, and are within easy reach of Kyoto’s most important sites, including the stunning golden temple, Kinkakuji. Aman Kyoto’s latticed pavilions will be contemporary homage to the traditional Japanese Ryokan inn, strikingly minimalist in their geometry, and each serving as a window onto their spectacular natural surroundings. The interiors will be spacious and light-filled – ingeniously crafted to foster peace, relaxation and contemplation at every turn. Aman Kyoto’s signature Restaurant in the Dining Pavilion will be a landmark addition to one of Japan’s most celebrated gastronomical regions. The convivial Living Pavilion with its central fireplace and glass doors opening onto an ornate garden terrace will serve home-cooked Kyoto obanzai style cuisine throughout the day. The fresh spring water that flows near Aman Kyoto will be central to the philosophy at the resort’s Aman Spa.
6. Grand Hyatt New York to be torn down and redeveloped
According to the Wall Street Journal, a development group has agreed to buy and tear down the Grand Hyatt New York, the famous glass-sheathed hotel by Grand Central Terminal. TF Cornerstone, a Manhattan developer, and MSD Partners, an investment firm whose clients include Dell Technologies founder Michael Dell and his family, said they plan a new development totaling about 2 million square feet, which will include offices, retail and a scaled-down Grand Hyatt. A hotel has stood on the site of the current property since 1919, when The Commodore Hotel opened. The property was redeveloped by (USA president) Donald Trump and opened as The Grand Hyatt New York in 1980, although Trump is no longer connected to the hotel. The current Grand Hyatt New York will remain open until 2020, and the redevelopment is subject to city and state approval. The plans have been made possible following zoning changes in the area around Grand Central station, to allow for the construction of new skyscrapers.
7. Boeing is developing a supersonic plane
Boeing announced a partnership with Aerion, a Nevada-based company pioneering next-generation supersonic aircraft. As part of the agreement, Boeing will provide engineering, manufacturing and flight test resources, as well as strategic vertical content, to bring Aerion’s AS2 supersonic business jet to market. The AS2 is designed to fly at speeds up to Mach 1.4 or approximately 1,000 miles per hour. With the ability to fly up to 70 percent faster than today’s business jets, the AS2 will save approximately three hours on a transatlantic flight while meeting environmental performance requirements. The aircraft is slated for its first flight in 2023. Founded in 2003 to develop new, more efficient aerodynamic technologies for supersonic aircraft, Aerion introduced its AS2 12-passenger business jet design in 2014. The company unveiled the AS2’s GE Affinity engine design in 2018. “Aerion is the industry leader mapping out a successful, sustainable return to supersonic flight,” said Tom Vice, chairman, president and chief executive officer of Aerion. “The AS2 is the launch point for the future of regulatory-compliant and efficient supersonic flight. Together with Boeing, we’re creating a faster, more connected future with tremendous possibilities for enhancing humanity’s productivity and potential.”
8. A Virgin Atlantic plane breaks the speed record (faster than the speed of sound!)
According to CBS, the fastest jet stream on record provided a turbo boost to commercial passenger planes flying in an eastbound direction over the USA. With the help of this rapid tailwind, Virgin Atlantic Flight 8 from Los Angeles to London hit what could be a record high speed for a commercial plane: 801 mph (1230 km/h) over Pennsylvania at 9:20 pm last Monday night. “Wow, that’s fast,” a Boeing spokesman told CBS News via email. But it’s not something the plane manufacturer tracks, so they can’t confirm if 801 mph is a record. For reference, the speed of sound is 760 mph; but the plane did not break the sound barrier. That’s because part of the plane’s speed is attributed to the swiftly moving 200 mph+ air surrounding the plane. So relative to the air around it, the plane’s speed falls far short. Jet streams like the one Monday can have a big impact on flights. “A 100 mph increase in the jet stream above typical can add or remove about an hour from a five to six hour flight,” according to a spokesperson from FlightAware, a global aviation software and data services company based in Houston. While you might be pleasantly surprised by an early arrival going eastbound, you’re likely to face delays westbound battling the powerful headwind. While winds of this magnitude do affect air travel, FlightAware said changes in the upper level winds are accounted for.
9. Rosewood announces a resort on the Island of Hawaii
Kona Village, A Rosewood Resort is set to open in 2022 after a complete renovation of the current property. Located on the Kona Coast of the Big Island of Hawai‘i, the iconic Hawaiian retreat that has laid dormant since 2011 will once again open its doors and welcome back ‘ohana (family) to the historic and culturally rich destination. Spanning 81 acres of stunning geologic landscape and richness, Kona Village, A Rosewood Resort, will draw inspiration from the history of the site, local culture and natural elements to create a unique guest experience that complements the distinctive Hawaiian setting. Conceptualized and developed by intrepid explorer Johnno Jackson in the early 1960’s, the original Kona Village Resort was best known for its free-standing, palm thatch roof hales and tranquil location. Located close to Kona International Airport, Kona Village, A Rosewood Resort, will debut 150 unique, standalone guest hales with locally-inspired décor, spectacular views and a privileged sense of seclusion. Spearheaded by Hawai‘i-raised architect, Greg Warner of Walker Warner Architects, each accommodation will offer a private lānai and outdoor shower. An array of distinct dining venues, including the original resort’s beloved Shipwreck Bar and Talk Story Bar, will offer elevated yet relaxed food and beverage experiences. Guests will have access to new leisure facilities including Sense, A Rosewood Spa, a state-of-the-art fitness center, as well as multiple pools and tennis courts. A diverse outdoor recreational program will include ocean sports and activities designed to inform, inspire and excite travelers of all ages.
10. Rosewood Bangkok will open in March 2019
Rosewood Bangkok, a visually striking, ultra-luxury property in Bangkok’s prime central business and retail district, will open 31 March 2019, marking the second Thailand property for Rosewood Hotels & Resorts after the opening of Rosewood Phuket in 2017. The 30-story standalone property will help reshape the Bangkok skyline by occupying two connecting high-rise structures that create a modern tribute to the Thai spirit. Its contemporary form is inspired by the wai — the graceful Thai gesture of palms pressed together in greeting. The hotel will be conveniently connected to the BTS Station amidst a luxury enclave of embassies, new office towers and upscale malls. The ultra-luxury hotel will embrace a striking, contemporary architectural design and will be home to 159 guestrooms. Featuring the Rosewood brand’s A Sense of Place philosophy, carefully curated interiors, dining and spa experiences will be an amalgam of contemporary sophistication and touchstones of Thailand’s heritage and customs. Four restaurants and lounges will be complemented by recreational facilities including Sense, A Rosewood Spa; a Fitness Studio; and indoor-outdoor saltwater swimming pool.
11. Airbus puts super jumbo A380 out of production
Following a review of its operations, and in light of developments in aircraft and engine technologies, Emirates is reducing its A380 orderbook from 162 to 123 aircraft. Emirates will take delivery of 14 further A380s over the next two years. As a consequence and given the lack of order backlog with other airlines, Airbus will cease deliveries of the A380 in 2021. Emirates has also decided to continue growing with Airbus’ newest generation, flexible widebody aircraft, ordering 40 A330-900 and 30 A350-900 aircraft. “As a result of this decision we have no substantial A380 backlog and hence no basis to sustain production, despite all our sales efforts with other airlines in recent years. This leads to the end of A380 deliveries in 2021,” said Airbus Chief Executive Officer Tom Enders. “The consequences of this decision are largely embedded in our 2018 full year results”. “The A380 is not only an outstanding engineering and industrial achievement. Passengers all over the world love to fly on this great aircraft. Hence today’s announcement is painful for us and the A380 communities worldwide. But, keep in mind that A380s will still roam the skies for many years to come and Airbus will of course continue to fully support the A380 operators,” Tom Enders added.
12. A new ultraluxe resort opens in the Maldives
With only 26 beach and ocean houses on a tiny coral reef-encircled island, The Nautilus Maldives is a bohemian hideaway located in Baa Atoll, a UNESCO biosphere reserve. Here, a kaleidoscopic wonderland of incredible marine life awaits discovery: trips to world-renowned Hanifaru Bay to swim amongst manta rays; diving on iridescent coral reefs; exploring remote sandbanks and deserted islands or just cruising the ocean on a custom-built yacht are among the many adventures guests can look forward to. Built by a Maldivian entrepreneur, this is his ultimate project in the country, created to express his personal vision of the best that luxury can be – not just in the Maldives, but worldwide. With its modern bohemian style, and concept of absolute freedom for its guests, who enjoy no rules, no dress codes, no set restaurant hours, no fixed menu choices, its driving philosophy is to make guests feel not only completely at home, but also as if time itself no longer exists.
13. Air Senegal’s unveils its new A330-900neo Business Class
Air Senegal’s first A330neo has touched down at Blaise-Diagne International Airport in Dakar. The A330neo, painted in the livery of Air Senegal and named “Casamance,” was presented during a ceremony attended by His Excellency Macky Sall, President of the Republic of Senegal, and Philippe Bohn, Chief Executive Officer Air Senegal. After the ceremony, the plane flew back to Toulouse for more testing and is expected to be formally delivered to the airline within the coming weeks. Air Senegal, which started operations in 2018, is set to become the first African airline to receive and operate the newest member of the leading Airbus widebody family. Fitted with a three-class cabin comprising 32 Business class, 21 Premium Plus and 237 Economy class seats, Air Senegal plans to operate its first A330neo on the soon to be opened Dakar-Paris route and develop its medium and long-haul network. The A330neo is a true new generation aircraft building on the A330’s success and leveraging on A350 XWB technology. It incorporates highly efficient new generation Rolls-Royce Trent 7000 engines, and a new greater span 3D optimised wing with new Sharklets. Together, these advances bring a significant reduction in fuel consumption of 25% compared with older generation competitor aircraft of a similar size. The A330 is one of the most popular widebody families ever, having received over 1,700 orders from 120 customers.
Review of Bisate Lodge (Rwanda)
I recently enjoyed a sublime holiday in the amazingly beautiful country of Rwanda. You can read my trip reports here:
- Review: KLM A330 (new) Business Class from Amsterdam to Rwanda
- Review: Kigali Serena Hotel
- Review: Bisate Lodge by Wilderness Safaris, Volcanoes National Park (today)
- Review: Encounter with the mountain gorillas (my best travel experience ever!)
- Review: One&Only Nyungwe House (Nyungwe National Park)
- Review: Ruzizi Tented Lodge (Akagera National Park)
- Review: KLM A330 (new) Business Class from Rwanda to Amsterdam (via Uganda)
Today (February 20, 2019): Review of Bisate Lodge (Volcanoes National Park, Rwanda)
Comprising just 6 spacious forest villas, Bisate offers an ultra-luxurious base from where to enjoy an extraordinary gorilla conservation experience and life-changing journey to this beautiful region. Situated within the amphitheater of an eroded volcanic cone, Bisate is surrounded by natural splendor, with sweeping views towards the Karisimbi, Bisoke and Mikeno volcanoes. Bisate’s sophisticated architectural and interior design is rooted in Rwandan building tradition as exemplified in the design of the Royal Palace of the traditional monarch. The spherical, thatched structures echo the thousands of hills that dot the Rwandan landscape, while the richly-detailed interiors exhibit surfaces and screens made from a variety of woven materials with strong resonance in Rwandan culture.
Have you ever stayed at Bisate Lodge? If so, what was your experience? Leave a comment.
In this review (more info and photos below my Youtube clip & slideshow):
*** Get the most out of your (luxury) trip to Rwanda with my Rwanda travel guide ***
PROS & THINGS I LIKE
- Situated within the amphitheater of an eroded volcanic cone, Bisate Lodge occupies a 27-hectare steep hillside site of majestic natural splendor, with phenomenal views towards the Karisimbi, Bisoke and Mikeno peaks of Rwanda’s Volcanoes National Park. The lodge is close enough to Kinigi (the headquarters of Volcanoes National Park) to be convenient for the morning gorilla treks, but far enough away so as to feel remote and even – as a result of the onsite indigenous reforestation project – part of the spectacular Park. Rwanda’s capital city of Kigali (with the nearest airport) is 105 km (65 miles) or a 3 hour drive from the lodge, with most of the scenic journey taking place via a perfectly paved road (except for the last miles, which is on a rocky, volcanic path that requires a 4×4 car).
- Bisate Lodge features only six ultra-luxurious thatched villas, perched on the hillside. Each villa comprises a generous yet intimate combination of bedroom, reception space and bathroom, all warmed by a central fireplace. The domed living room comes with either a kingsize bed or two twin beds (covered with green geometric pattern cushions), a sofa, a small desk, and two armchairs on a cowhide rug in front of a log-burning fire. The spacious bathroom features a black oval, resin bath tub in the center, two sinks with leather-framed mirrors, a walk-in brick rain shower, a separate toilet, and eco-friendly amenities by Africology, a South African wellness company. Both the living room and bathroom have enormous windows that open to a bamboo balcony with breathtaking views of Mount Bisoke ‘s imposing volcanic cone.
- Besides the six thatched villas, Bisate Lodge also features one main lodge sphere, with a design rooted in Rwandan building tradition. Styled in the same decor as the villas, the dome’s interior features wooden floors and walls covered in dried woven grass mats – just like the ones found inside Rwandan homes. One side of the main dome houses a chic bar with a cozy sitting area around an open fire, where guests gather in the evening to share their gorilla adventures of the day while enjoying a pre-dinner aperitif. An intimate dining area with only six tables and a bar counter are located on the other side, and it’s here that breakfast, lunch and dinner are served (more on that below). Both the dining and bar area feature enormous windows, with black steel doors leading to a balcony that offer views of the surrounding volcanoes. The main lodge also houses a wine cellar in its basement.
- Created by Johannesburg-based architect Nick Plewman, the lodge’s unique design is based on the King’s Palace at Nyanza. The spherical, thatched structures echo the thousands of hills that dot the Rwandan landscape, while the richly-detailed interiors exhibit surfaces and screens made from a variety of woven materials with strong resonance in Rwandan culture. The emerald green color in the textiles and chandeliers is reminiscent of the verdant greens of the rainforests and the vibrant markets that dot the villages throughout the country. Many of the furnishings are decorated using “imigongo,” an art form unique to Rwanda that uses cow dung and goes back hundreds of years; the dung is mixed with soils of different colors and then painted in geometric shapes. The use of black and white cow hides also reflect the rural way of life in the villages, and volcanic stone is used in the fireplaces to echo the volcanoes of the adjacent National Park.
- Bisate Lodge offers an all-inclusive formula, with room rates including all meals, drinks, coctails, and some premium wines. Meals are served in the restaurant or on the adjoining terrace. The set dinner menu changes daily, offering slow-cooked, hearty and healthy dishes served in colorful ceramics. Signature dishes include liboke (chicken cooked and served in banana leaves), sambaza (fried, spicy small fish spiced served with ginger rice), and kachumbari (a traditional tomato and onion salad). Ingredients featuring strongly in Bisate’s menus include wild honey, avocado, climbing beans, mango, kale, papaya, plantain, passion fruit, pineapple, macadamia nuts and chilies. A highlight for many will be their first experience of Rwandan coffee – sourced from the local Kigufi Coffee Estate – called Gato Keza.
- Bisate Lodge is managed by Africa’s top safari operator, Wilderness Safaris. Founded in Botswana in 1983, Wilderness Safaris is widely acclaimed as the continent’s foremost ecotourism operator, dedicated to conserving and restoring Africa’s wilderness and wildlife. They do this by creating life-changing journeys for guests in some of the most remote and pristine areas in Africa, hereby helping to conserve Africa’s spectacular biodiversity and share ecotourism’s benefits with the communities that live alongside these areas. Wilderness Safaris operates more than 40 camps in seven countries, including several iconic and ultraluxe properties such as Mombo & Little Mombo in Botswana and amazing North Island in the Seychelles.
- Bisate Lodge is deeply committed to Wilderness Safaris’ 4Cs sustainability ethos of Commerce, Community, Culture and Conservation. Its pioneering reforestation efforts have already seen over 20,000 indigenous trees planted to date. In a country where agriculture has dominated for decades, previous traditional practices have denuded Rwanda of much of its original forest cover, thus leaving indigenous species with very limited habitat. Bisate’s reforestion project has aided in the return of numerous endemic species to the area, such as southern tree hyrax, side-striped jackal and at least one species of genet. Guests are also encouraged to get involved in the reforestation project by planting a tree on the Bisate property during their stay, thus directly contributing to the restoration of the area.
- With only six villas and twice as many staff as guests, it shouldn’t come as a surprise that service at the lodge is exceptional and personalized. More than 50% of Bisate’s staff comes from the neighboring communities. Because there are so few guests here, there’s plenty of time to interact with the superfriendly staff, whether it’s chatting to the barman before dinner, sharing your love for Africa with the general manager, or exploring the nearby villages with the lodge’s guides. To give you an example of the attentive service: after your gorilla trekking, the staff will clean your hiking boots and return them in no time (with your shoes looking better than new). Also, the staff is there to welcome every guest upon arrival, dancing and singing a song in Kinyarwand.
- The prime reason why you stay here is gorilla trekking. Spotting a wild gorilla in the African jungle is on many people’s bucket list and ranks among my favorite wildlife experience in the world. Mountain gorillas are the most majestic, and sadly, rarest apes of all non-human primates. Only 1000 of these magnificent creatures remain in the world, all of them found in the border area between Rwanda, Uganda and the Democratic Republic of the Congo. A guided gorilla tracking takes anywhere from 2 to 10 hours, and allows you to spend one hour with the apes once you found them. It’s an awesome adventure, often undertaken by travelers as they are overwhelmed by emotions after seeing the movie Gorillas In The Mist: The Story of Dian Fossey. I will publish a review of my gorilla encounter next week.
CONS & THINGS TO KNOW
Bisate Lodge is one of the most exclusive accommodation options in Rwanda, comprising just 6 stunning rooms set inside thatched, spherical pavilions containing every conceivable luxury. There’s no much to say against the lodge, but you may want to know the following nonetheless:
- Bisate Lodge is one of the most exclusive but also most expensive lodges in Africa. But you should know that going in, and rates do include all meals, a 20 min shoulder & back massage, and on-site excursions (excluding gorilla trekking). Most importantly, at Bisate Lodge, you don’t pay for an overnight stay, but you pay for a life-changing experience and a memory that will last a lifetime.
- Bisate Lodge features a lot of stairs (built with uneven volcanic stone), which makes the property not ideal for mobility challenged guests. There is a lot of climbing up and down the hillside to get to the room, the restaurant or to go on the daily activities. But that’s nothing compared to what awaits you while tracking the gorillas!
- The location of the lodge is spectacular (with phenomenal views) but the property is not located inside the rainforest but rather in a rural area, just above a local farming community (at the moment, there are no lodges inside the Volcanoes National Park). That may change though in the near future, since the park will be extended and this, combined with reforestation, will practically place Bisate Lodge within the park boundaries.
- Facilities at the lodge are rather limited. There are only six villas and one main lodge building, but that’s it. There is no spa, gym or swimming pool. That said, spa treatments can be enjoyed in the privacy of your own villa. Also, it’s rumored that Wilderness Safaris may build an on-site spa in the near future, enhancing the wellness offerings at Bisate Lodge.
- Location: 10/10
- Design: 10/10
- Pool: the property has no pool
- Rooms: 10/10
- Food: 9/10
- Breakfast: 9/10
- Spa: the property has no spa (treatments are done in the privacy of your villa)
- Service: 10/10
- Value for money: 9/10
- Overall experience: exceptional 9,6/10
TIPS FOR FUTURE GUESTS & SAVE MONEY
- Save money: read here my tips for getting the best deal at a luxury hotel like Bisate Lodge (and/or receive many free perks).
- Room tip: There are only 6 villas as Bisate Lodge and they all feature the same layout. The higher located villas have the best view (but reaching them involves more stairs).
- Read my tips for preparing your trip in time.
BEST TIME TO VISIT
In the heart of Africa, fractionally south of the equator, Rwanda’s relatively high altitude provides it with a remarkably pleasant tropical highland climate, albeit also with plenty of rain. Although it’s regarded as a year-round activity, the best time to visit Rwanda is during the short dry season from December to February or over the long dry season months of June to September. These periods offer by far the easiest hiking conditions (for gorilla or chimp trekking) and the lowest malaria risk. The dry season does not necessarily means sunny season as there is often a light cloud cover, helping to moderate the temperatures. Rwanda’s long rainy season lasts from about March to May, when the rain is heavy and persistent. October to November is the short rainy season, with occasional light showers in the afternoon.
HOW TO GET THERE
Bisate Lodge can be reached from Kigali by car, a journey of around 2,5 hours on an excellent paved road (only the last miles are on a dirt road). However, it’s also possible to charter a flight to the airport at Ruhengeri, which is just over half an hour’s drive from the property.
Top 10 best hotels & lodges in Rwanda
Today (February 18, 2019): Top10 best hotels & lodges in Rwanda.
Twenty five years after the devastating genocide, Rwanda has risen from the ashes and has managed to rebuild itself into one of Africa’s safest and most peaceful nations. Breathtakingly beautiful and largely untouched, Rwanda offers towering volcanoes, emerald green rain forests, privileged access to the endangered mountain gorilla, and so much more. Rwanda has long been an off the beaten track destination, far from the ordinary traveler’s itinerary, but things are about to change in a big way with the installation of Ellen DeGeneres’ new gorilla conservation center with the Dian Fossey Gorilla Fund, and the opening of a new string of ultra-luxurious hotels. Emerging as Africa’s newest luxury travel hotspot, here’s my pick of the 10 best hotels & lodges in Rwanda.
There is more information (with reviews & Youtube clips) below the slide show. Think I missed one? Share your favorite hotel in Rwanda in the comments.
*** Get the most of your (luxury) trip to Rwanda with my Rwanda travel guide ***
Ideally located 5 km (3 mi) from the city center and Kigali International Airport, the stylish Radisson Blu Hotel & Convention Center is a 5-star hotel in Rwanda’s capital Kigali. The hotel offers 292 modern and spacious rooms along with an all-day dining, an exquisite Italian restaurant, a bar, lobby lounge and an outdoor swimming pool designed to provide a memorable experience to business and leisure travelers alike. With the capacity to accommodate up to 5000 delegates in its 18 meeting rooms including an auditorium, meeting and events planners can take advantage of the Convention Centers’ versatile event space and state-of-the-art facilities. The on-site spa is designed to offer a relaxing experience for couples, friends and individuals looking for rejuvenation.
Set on a stunning hillside, the magnificent Virunga Lodge boasts panoramic vistas of the Virunga Volcanoes and the beautiful lakes of Ruhondo and Bulera. Each of ten luxurious bandas named after the Rwandan lakes features a spacious bedroom with a cosy fireplace, as well as private terrace with sweeping views of the breathtaking surrounds. Those in need of relaxation can revel in the comfort of the main lodge or spend some time in the Dian Fossey Map Room. Each guest will enjoy the opportunity for a relaxing complementary massage. Adventures include tracking gorillas and golden monkeys, hikes to the top of the volcanoes, scenic walks through the picturesque villages surrounding the lodge, or day trips to the lively towns of Kigali or Kampala.
The elegant Kigali Serena Hotel is perfectly situated within one of the city’s most vibrant boulevards, and is the best hotel in town for a business stay or to start or end a gorilla safari. Here, guests are welcomed into a gleaming granite atrium, adorned with lovely Rwandan artworks. The property features 148 sophisticated rooms, including 25 lavish suites, that come with air conditioning, Wi-Fi connectivity, a satellite television, and a lovely ensuite bathroom. The hotel offers a wonderful selection of dining options, from the Milima Restaurant that overlooks the sparkling swimming pool to the Sokoni Restaurant that has become a popular meeting place for both locals and travelers alike. In the evenings, you can retreat to the hotel’s convivial lounge where two bar areas await.
With a maximum of 20 guests, Ruzizi Tented Lodge is an intimate, charming camp, overlooking Lake Ihema in Rwanda’s Akagera National Park. The camp’s nine tents are spaced widely apart on either side of a thatched reception and dining area, set back from the lake shore and hidden among swaying palms and fruiting fig trees. Each tent has an en-suite bathroom, a dressing area and either comfortable queen or twin beds, with a small patio at the front and accessible by wooden boardwalks. The lodge was designed to blend in with the surrounding environment in order to create a feel of being connected to nature. Where possible, trees and vegetation were left undisturbed during the construction, and even incorporated into the structure. The lodge is powered by solar energy and prides itself on being environmentally conscious.
Sabyinyo Silverback Lodge is Rwanda’s first ever community owned lodge. The lodge was built and is operated by Governors’ Camp Collection, but the ownership rests with a Community Trust, which uses rentals and community fees from the lodge to drive socio-economic and conservation initiatives in the communities adjacent to the National Park. The lodge, situated in the foothills of the mighty Virungas, the chain of 15,000 ft volcanoes stretching through Rwanda, Uganda and the Democratic Republic of Congo, affords wonderful views of the volcanoes and the surrounding countryside. Accommodation at Sabyinyo Silverback Lodge comprises six cottages, two suites, one family cottage. All are stone buildings with Rwandese terracotta tile roofs, and feature large sitting areas, fireplaces, stylish en-suite bathrooms finished with Venetian plaster a dressing room and a sheltered veranda.
Singita Kwitonda Lodge & Kataza House (opening summer 2019) will be located on a breathtaking, isolated but contained 178-acre piece of land right on the edge of Volcanoes National Park. The presence of the lodge on the park border will help to improve the function of the buffer area between agricultural plots and the habitat of the estimated 320 mountain gorillas that find sanctuary here. Set within a landscape of wetlands and lush meadows, there will be eight suites and a four-bedroom villa linked by volcanic rock pathways to a central lodge. Singita Kwitonda will be built to embody the spirit of Rwanda and offer a tribute to the lodge’s namesake – Kwitonda – a great silverback gorilla whose legend lives on in Rwanda and was known for his humility and gentleness.
Magashi Camp (opening spring 2019) is situated in the productive and phenomenally diverse north-eastern corner of Akagera National Park, overlooking scenic Lake Rwanyakazinga. Akagera comprises some of the most scenic savannah in East Africa – open plains, woodlands, lakes, swamp, and grassy low mountains – and is home to one of Africa’s highest hippo densities, some very large crocodiles as well as rare sitatunga and inscrutable shoebill. Six spacious and airy tented guest rooms will offer uninterrupted views over Lake Rwanyakazinga while Magashi’s main area will comprise a luxurious lounge, dining and bar area, wine cellar and pool, as well as an expansive viewing deck with convivial fire pit. The architecture and interiors will pay homage to traditional Rwandan culture.
Nestled amongst a forest of eucalyptus trees, One&Only Gorilla’s Nest (opening later this year) will provide breath-taking views of Rwandan hills and the slopes of the Volcanoes National Park. Guests will be able to discover the magical habitat of critically endangered mountain gorillas, a rare adventure. Bespoke accommodation will honor the location and natural elements will be woven throughout the resort, to inform the design of both the public and private spaces of the resort. Local African cuisine will surround a traditional Boma, providing the perfect location to share adventures from the day and enjoy fruit and vegetables from the resort’s garden. The resort will also offer an indulgent One&Only spa. One&Only also has a second lodge in Rwanda (more on that below), offering guest a journey to the country’s two most spectacular national parks.
Alongside ancient rainforest, within the lush green expanse of a working tea plantation, Nyungwe House offers an exciting window to Africa’s fascinating wildlife and culture. Situated on a working tea plantation on the edge of Nyungwe National Park, One&Only Nyungwe House is the first of two new One&Only resorts to have opened in Rwanda. Exploratory treks and hikes through the forest give guests access to the park’s nearly 250,000 acres, where they can discover black-and-white colobus monkeys, gray-cheeked mangabeys, and more than 275 bird species. After full days out in the park, guests can retire to the resort’s modern suites and villas, each featuring decor accented with traditional African touches and vast private decks equipped with fireplaces.
Comprising just 6 spacious forest villas, Bisate offers a luxurious base from where to enjoy an extraordinary gorilla conservation experience and life-changing journey to this beautiful region. Situated within the amphitheater of an eroded volcanic cone, Bisate is surrounded by natural splendor, with sweeping views towards the Karisimbi, Bisoke and Mikeno volcanoes. Bisate’s sophisticated architectural and interior design is rooted in Rwandan building tradition as exemplified in the design of the Royal Palace of the traditional monarch. The spherical, thatched structures echo the thousands of hills that dot the Rwandan landscape, while the richly-detailed interiors exhibit surfaces and screens made from a variety of woven materials with strong resonance in Rwandan culture.
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